Privacy Policy

At ilashszn.com.au, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

Information We Collect

When you make a purchase or interact with our website, we may collect the following personal information:

• Personal Identifiers: Name, email address, phone number, billing and shipping address.

• Payment Information: Credit card details or other payment information for processing transactions.

• Transaction Data: Order details, purchase history, and other related data.

In addition, when you access our website, we automatically collect:

• Cookies: Small data files stored on your device to help us recognize you and improve your user experience.

• Log Files: Information such as your IP address, browser type, referring/exit pages, and date/time stamps.

• Web Beacons/Pixels: Small tracking tools to analyze user behavior and engagement on our website.

How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders, including payment and shipping.

• To communicate with you regarding your orders, updates, and customer support.

• To improve the functionality and performance of our website.

• To personalize your experience on our website.

• To send you promotional emails or newsletters (if you have opted in).

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties to assist in providing our services, including:

• Payment Processors: To process payments securely.

• Shipping Providers: To arrange delivery of your orders.

• Service Providers: To provide you with customer service, analytics, and marketing support.

These third parties are obligated to protect your information and are only allowed to use it for the purposes we disclose.

Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons, tags, and pixels) to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings.

• Analyze website traffic and user behavior.

• Provide personalized content and ads.

You can manage or disable cookies through your browser settings. However, please note that some parts of the website may not function properly if you disable cookies.

Data Security

We take reasonable precautions to safeguard your personal information, including the use of secure servers and encryption protocols for payment processing. However, no method of online transmission is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete data we hold.

• Deletion: You may request the deletion of your personal data, subject to certain exceptions (such as legal obligations).

• Opt-out: You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax or legal purposes).

Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this policy to stay informed about how we are protecting your information.